SHIPPING

We work diligently to minimize shipping costs. Delivery within Gemeente Leiden is provided at no cost. Orders are typically shipped within 7 days; however, during discount periods, it may take a few days longer. Currently, we only offer shipping within the European Union, but we have plans to expand beyond this region in the future.

Our team strives to process and dispatch orders as quickly as possible. However, please note that order processing times may vary based on product availability, customization requirements, and other factors. We aim to provide accurate estimates, but these are subject to change.

While we make every effort to ensure timely delivery, Artsy Collective is not liable for shipping delays caused by factors beyond our control. This includes, but is not limited to, carrier issues, customs delays, natural disasters, or any unforeseen circumstances.

Customers will receive order confirmation and tracking information via the email provided during the purchase process. It is the responsibility of the customer to ensure the accuracy of the provided contact information.

Artsy Collective reserves the right to manage order delays on a case-by-case basis. We do not offer refunds solely based on delays in the shipping process. If you have concerns about your order, please contact our customer service at [contact@artsy-collective.com] for assistance.

Customers are encouraged to monitor their shipment's progress using the provided tracking information. If there are concerns or issues with the delivery, please reach out to the designated carrier or our customer service team promptly.

By placing an order with Artsy Collective, you agree to and acknowledge the terms outlined in this shipping policy.

For any questions or concerns regarding our shipping policies, please contact us at [contact@artsy-collective.com].